![]() ![]() ![]() Please report the missing parcel to either Australia Post or Sendle depending on the courier that was used for your parcel. It’s important to us that every parcel completes its journey safe and sound, but we cannot be held responsible for a parcel returned to us, or lost when marked as delivered in a safe place by Australia Post. If a receiver is not home, Australia Post may decide to leave the parcel in a safe place, unless a signature is required.Īustralia Post may opt to bring the parcel to the nearest collection point (Post Offices). ![]() We cannot be held responsible for a parcel returned to us. If this is the case, Sendle may opt to have these parcels returned to the sender. It’s important to us that every parcel completes its Sendle journey safe and sound, but we appreciate that some locations may not have nearby collection points to make this possible. Collection points may include newsagents or service stations. If the parcel cannot be delivered again, it may be left at one of 1'400 local collection points. If a receiver is not home to sign for a parcel, Sendle will attempt to redeliver the item for free. ![]()
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